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Official FAQ

Match 3 - Candy Match Blast FAQ

Find answers about gameplay, boosters, rewards, ads, crashes, hints, language support, and player help for Match 3 - Candy Match Blast.

Frequently Asked Questions

Q1: What kind of game is Candy Match Blast?

Candy Match Blast is a colorful and relaxing match-3 puzzle game. Match candies, complete levels, and enjoy a fun and stress-relieving experience.

Q2: Is the game free to play?

Yes. The game is free to download and play. Optional in-app purchases are available.

Q3: Can I earn real money from this game?

No. This is not a play-to-earn game. It is designed for entertainment — play for fun.

Q4: Are there free boosters in the game?

Yes. You can earn boosters through:

  • Star Boxes
  • Map Chests
  • Daily Rewards
  • Lucky Wheel
  • Level progression rewards
Q5: Why do I feel like I don’t get enough rewards?

Rewards increase as you progress. Keep playing to unlock more features and bonus systems.

Q6: Why are ads appearing after levels?

Ads help support the game and keep it free. We are continuously working to improve the balance between ads and gameplay.

Q7: The game freezes or crashes. What should I do?

Try the following:

  • Restart the game
  • Restart your device
  • Clear app cache
  • Update to the latest version
Q8: I got stuck on a specific level (for example, Level 93). What should I do?

Some issues are fixed in newer versions. Please update your game to the latest version from Google Play.

Q9: The game is lagging or not smooth. How can I fix it?

This may be caused by:

  • Low device memory
  • Background apps

Try closing other apps and restarting your device.

Q10: The game keeps showing me moves or hints. Can I turn this off?

Yes.

  • Tap ⚙️ Settings during a level
  • Toggle Hint off
Q11: Can I change voice or sound settings?

Currently, some audio settings may be limited. We are working on improving customization options in future updates.

Q12: Can the game be played in my language?

We are continuously improving localization and adding more language support in future updates.

Q13: How can I report a problem or give feedback?

For faster support:

  • Tap ⚙️ Settings
  • Tap Report Issue

Or email: service@hongmoe.com

Providing screenshots helps us resolve issues faster.

Need more help?

For the fastest support, please use the in-game Report Issue feature so we can receive your device details and issue description more efficiently.

Support email: service@hongmoe.com

Note: This page is intended for players of the Google Play version of Match 3 - Candy Match Blast .